Last updated: 3 November 2026
At Casa Lara, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us, make a booking or stay at Casa Lara.

Casa Lara is a privately owned holiday apartment located at Mar Menor Golf Resort, Torre Pacheco, Murcia, Spain.
Property Owners: Peter & Polly Betts
Website: www.casa-lara.co.uk
Email: info@casalara.co.uk
Correspondence Address: [To be confirmed]The person or business legally responsible for processing your personal information is known as the Data Controller. The owners' legal operating details will be confirmed before publication.

We use personal information to:
Manage Enquiries and Bookings
To respond to questions, confirm availability, process reservations and communicate important information about your stay. Our lawful basis is generally taking steps before entering into a contract or fulfilling a booking contract.

Provide Your Accommodation
To arrange arrivals, communicate with our local property representatives and provide assistance during your stay. Our lawful basis is generally contractual necessity or our legitimate interests in providing an effective guest service.

Meet Legal Requirements
Spanish law requires holiday accommodation providers to collect and report specified guest information to the relevant authorities. We process this information to comply with applicable legal obligations.

Maintain Website Security
We may process technical information to protect our website, prevent misuse and resolve technical problems. Our lawful basis is our legitimate interest in operating a secure website.

Understand Website Performance
Where enabled and permitted, analytics help us understand how visitors use our website and how we can improve it. We will obtain consent where required before activating non-essential tracking. We do not automatically add guests to marketing mailing lists simply because they have made an enquiry or booking. 

Casa Lara uses third-party services to operate its website and manage accommodation bookings.These may include:
Bookalet: Availability, reservations and booking management.
Airbnb and Booking.com: Reservations made through those platforms.
GoDaddy: Website hosting and related services.
Villa Solera: Local keyholding, arrivals and guest assistance.
Payment providers: Where used to process booking payments securely.
Check-in Scan : Where used to check-in guests online.

We share only the information reasonably necessary for each service.
Third-party providers may also process certain information under their own privacy policies.

Under Spanish accommodation regulations, guests may be required to provide identification and other registration information.

This information is collected and communicated to the appropriate Spanish authorities where legally required.

Any mandatory retention periods are followed according to the applicable legislation and the nature of the accommodation business.

Our website may use cookies and similar technologies to provide essential functionality, remember preferences and, where enabled, analyse website performance.

Non-essential cookies will only be used where permitted under applicable law and after obtaining any required consent.

Further details will be provided in our separate Cookie Policy, including information about managing cookie preferences.

We retain personal information only for as long as necessary for the purpose for which it was collected.

Enquiry details are kept for the period reasonably required to respond and manage any follow-up correspondence.

Booking, financial and guest registration information may need to be retained for longer periods to meet legal, accounting and regulatory requirements.

Information will be securely deleted or anonymised when it is no longer required, subject to any applicable legal retention obligations.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to guest information is limited to people and service providers who need it to manage bookings, maintain the property or fulfil legal obligations.

Some service providers may process information outside Spain or the European Economic Area, including in the United Kingdom.

Where international transfers are subject to data protection safeguards, we will ensure appropriate protections are in place as required by applicable law.

Details of relevant transfers and safeguards can be requested using the contact information below.

Depending on the applicable law and circumstances, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Restrict or object to certain processing activities.
• Request the transfer of your information where applicable.
• Withdraw consent where processing relies on consent.

To exercise these rights, please contact us at info@casalara.co.uk.

You may also raise a complaint with the relevant data protection supervisory authority, including the Spanish Data Protection Agency (AEPD) or the UK Information Commissioner's Office where applicable.

Our website may contain links to external websites, including local attractions, booking platforms and other services. We are not responsible for the privacy practices of these independent websites and recommend reviewing their policies before providing personal information.l

We may update this Privacy Policy to reflect changes in our services, website technology or legal requirements. The latest version will always be available on our website, with the date of the most recent update shown above.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Casa Lara
Email: info@casalara.co.uk
Website: www.casa-lara.co.uk